Current Financial Year

The terms of reference of the Investor Relations & Grievance Committee is as under:

1. To review the mechanism adopted for redressal of investor and depositor complaints;
2. To review adherence to Service Standards and Standard Operating Procedures relating to the various services rendered by the Investor Services Department, review compliances with laws applicable to the activities of the Secretarial Department;
3. To review compliances with laws applicable to the activities of the Secretarial Department for and on behalf of the Corporation;
4. To review the risk profile of the Secretarial Department;
5. To review the initiatives taken to reduce quantum of unclaimed dividends and
6. To review such other matters as per the directions of the Board of Directors of the Corporation and/or as required under Clause 49 of the Listing Agreement relating to Corporate Governance, as amended, from time to time.

The Committee comprises Dr. Ram S. Tarneja (Chairman), Dr. S. A. Dave and Mr. V. Srinivasa Rangan. During the current financial year 2011-12, the Investor Relations & Grievance Committee met on September 19, 2011, December 21, 2011 and March 1, 2012. The details of the attendance of the Members of the Committee at the said meeting and sitting fees paid, are listed below: